澳門滿$499免運費送ebuy 滿$699送貨
香港滿$599免運費
Please contact us at ohbabymacau@gmail.com immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refund or return is not available in the following situations:
If you have changed your mind on an item
If you made an order by mistake
If the size and colour does not fit
不同地區的運費是多少？
|
目的地 |
運送方式 |
運費 |
備註 |
|
澳門 |
ebuy 店自助取貨 |
HKD10 |
滿 HKD499 免運費 |
|
|
送貨到樓下（不上樓） |
/ |
滿 HKD699 免運費 |
|
香港 |
順豐速遞 |
貨到付款 |
滿 HKD599免運費 |
|
中國內地 |
順豐速遞 |
貨到付款 |
滿 HKD699 免運費 |
|
台灣 |
順豐速遞 |
貨到付款 |
滿 HKD899 免運費 |
|
新加坡 |
順豐速遞 |
貨到付款 |
滿 HKD1,200 免運費 |
我甚麼時候會收到貨品?
一般而言，我們會在收到你的訂單後1-3個工作天內安排發貨。發貨後，你將會收到一封帶有訂單快遞編號的確認電郵。
如果同一訂單內有多件商品並包含預購產品，訂單會在全部貨品到澳門後統一安排發貨。預購產品的到貨日期只是預計並不能保證。請查閱有關預購商品政策。
我會由甚麼途徑到貨品?
澳門客戶
訂單金額低於HKD699，您的貨品將會透過eBuy.mo運送您選擇的eBuy分店，請在結帳時輸入方便您取貨的eBuy分店，分店地地址可於以下網址查詢。
eBuy 自取地點
訂單金額高於HKD699，您的訂單會由OhbabyMacau團隊送到您提供的住址(不上樓)。
其他地區
香港，台灣，新加坡及中國內地的客戶訂單會由順豐速運運送。其他國家的客戶訂單會由全球郵政特快專遞運送。
網站提供免運費服務嗎?
澳門客戶
消費滿HKD499 ，即可享免運費送貨到指定eBuy分店取貨; 消費滿HKD699，可享免運費送貨到客戶提供的地址(不上樓)。
若訂單低於HKD499，需每單繳付HKD10運費。
香港客戶
消費滿HKD599, 即可享免運費。若訂單低於HKD599，請於收到貨品時繳付運費予順豐速遞。
請注意，鑑於當前 COVID-19 的情況，海外交付可能會延遲。
如果您有任何特殊要求，請發送電子郵件至 ohbabymacau@gmail.com。 我們非常樂意提供進一步的幫助。
請注意，客戶將負責所有可能會產生的海關費用和進口稅。
What are the costs of delivery?
|
Destination |
Delivery Method |
Shipping Fee |
Remarks |
|
Macau |
ebuy pick-up points |
HKD10 for order below HKD499 |
free delivery over HKD499 |
|
Deliver to building lobby |
/ |
free delivery over HKD699 |
|
|
Hong Kong |
S. F. express |
Pay upon delivery |
free delivery over HKD599 |
|
China |
S. F. express |
Pay upon delivery |
free delivery over HKD699 |
|
Taiwan |
S. F. express |
Pay upon delivery |
free delivery over HKD899 |
|
Singapore |
S. F. express |
Pay upon delivery |
free delivery over HKD1,200 |
When will I receive my order?
In General, your ordered products will be dispatched within 1-3 days upon ordering. You will then receive an email with the tracking number for record.
If you have ordered more than one item, your entire order will only be shipped until everything is in stock. The estimated arrival dates of pre-order items cannot be guaranteed. We will notify you of any changes, but your order will remain.
How will I receive my order?
Macau
For order below HKD699
Your order will be delivered to your selected eBuy pickup points in Macau, please input the corresponding branch name upon check-out. You may refer to below links for the branch near you.
For order above HKD699
Your order will be delivered by us to your building lobby only.
Other Area
Your order will be delivered by S. F. Express to Hong Kong, Taiwan and Singapore and China. For rest of the world, your ordered products will be directly delivered by International Express Mail Service (EMS).
Do you offer free shipping?
Macau - Customers are entitled for free delivery to eBuy pick-up points upon HKD499 purchase and free delivery to building lobby upon HKD699 purchase. For any orders below HKD499, delivery charge of HKD10 will be applied upon check-out.
Alternatively, you may settle the delivery charge upon receiving the product from S.F. express for any purchase, please contact us for further assistance.
Hong Kong - Customers are entitled for free shipping upon HKD599 purchase. For any order below HKD599, please settle the delivery charge upon receiving the product from S.F. express.
Please aware that in light of the current situation of COVID-19, overseas delivery may be delayed.
If you have any special requests, please email to ohbabymacau@gmail.com. We are more than happy to provide further assistance.
Please noted that custom fees and import taxes may occur, and customers will be responsible for the corresponding fees for receiving the order.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
